自從Apple正式推出最新的Mac OS X Mavericks 後,相信很多人已經第一時間升級使用。但如果你同時還是Western Digital外置硬碟使用者的話,那麼你就一定一定要注意這則消息啦!否則有機㑹導致所有資料消失。

Western Digital(WD)近日向客戶發出通知電郵,指出在新的Mac OS X Mavericks系統下使用該公司旗下的外置硬碟有機㑹導致所有資料消失。WD在電郵件中建議大家在升級前或後要先行移除他們為硬碟所編寫的程式,才可使用。這些程式包括:WD Drive Manager, WD Raid Manager 和 WD SmartWare,原因是這些程式已舊,和新的Mac系統發生衝突。WD方面己在緊急研究問題所在,所以在官方推出解決方法之前,建議大家一定要先移除上述或其他WD相關的程式。

郵件原文:

Dear WD Registered Customer,

As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple’s OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer.

The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue.

Sincerely,
Western Digital

 

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