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不少人選購Apple的產品的原因之一,都是受到其售後服務所吸引。一般買入Apple產品後,除了有基本的產品保修服務外,你亦可以像買保險一様為心愛的產品購買AppleCare以延長保養以及更闊的受保範圍。過去在iPhone的AppleCare+中例明電池容量要到50%才能更改,如今此限制已略為縮小,絕對是好消息。

現時香港官網(未更新),在AppleCare的說明中是這様寫的:

保養服務僅限於 iPhone 及其原裝配件出現材質或組裝瑕疵,或電池蓄電量較原技術規格低 50% 或以上。請參閱 www.apple.com/legal/sales-support/applecare/applecareplus 上的條款了解詳情。

而美國方面的條款已作出了更新:

If during the Plan Term, you submit a valid claim by notifying Apple that (i) a defect in materials and workmanship has arisen in the Covered Equipment, or (ii) the capacity of the Covered Equipment’s battery to hold an electrical charge is less than eighty percent (80%) of its original specifications, Apple will either (a) repair the defect at no charge, using new parts or parts that are equivalent to new in performance and reliability, or (b) exchange the Covered Equipment, with a replacement product that is new or equivalent to new in performance and reliability. All replacement products provided under this Plan will at a minimum be functionally equivalent to the original product.

即是說,日後不用等到電池容量跌到50%就能免費换了,這項放寬對於擔心電池不耐用的使用者來講,絕對可以再用得放心一點。AppleCare是需要額外買的,現時售價是HK$688。

 

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